Data Protection & Cookies Policy
Collection and use of personal information
What are cookies?
A cookie is a small piece of data sent from a website and stored in your web browser while you are browsing a website. We use the following type of cookies;
These cookies are anonymous – which means that they won’t collect information to identify you. We use performance cookies to help us improve our website and our online services. These cookies gather information about how our site is used, including which pages you visit most often.
How to manage your cookies:
You can delete cookies stored on your computer or change your privacy settings at any time via your browser settings.
Progressive Financial Services will assume that you agree to the placement of cookies on your device unless you specifically choose not to receive our cookies. Progressive Financial Services uses Google Analytics to collect information about how you use our website.
Progressive Financial Services respects your privacy, any personal information that you volunteer will be treated in confidence applying reasonable standards of security, in accordance with the Data Protection Acts. Any information that you provide will not be made available to third parties except in accordance with applicable laws and regulations.
Progressive Financial Services collects information through this website from you in two ways:
- Via web forms
- Via email
Web forms are the blank fillable places on our website where you volunteer your information for:
- Mortage enquiry
- Being added to our newsletter
- Requesting a call back/financial consultation
If you choose to contact Progressive Financial Services via email, your details will be used only for the purposes for which you intended. When your email has been actioned, the original message will be retained by Progressive Financial Services for a reasonable period of time.
Note: Email is a not fully secure method of communication. If there are details which for any reason you do not wish to send via email, you should contact Progressive Financial Services by post or telephone. Contact details may be found on the Contact Us page.
If you wish to find out more about data protection in Ireland please visit the website of the data protection commissioner.
Here are some answers to questions you may have on data protection. You’ll also find data protection information on your general terms and conditions with us.
What information does Progressive Financial Services have about me and why is this needed?
In order for us to provide you with an effective service it is necessary for us to collect and use data relating to you. This data is mainly used to provide a more thorough financial report, and to monitor your investments and products going forward. In addition, data relating to you may be used for Progressive Financial Services own business purposes which can include credit checking and market research.
We may keep your data for a reasonable period after you cease to become a customer of ours but we will not keep it for any longer than is necessary and/or required by law.
Does Progressive Financial Services share my information with others?
We may disclose your data to agents who act on behalf of us in connection with the activities referred to above. Such agents are permitted to use your data only as instructed by us. They are also required to keep your data safe and secure.
Should you choose to move your account to another supplier we may disclose details of your usage and account history to the acquiring supplier.
From time to time you may speak to employees of Progressive Financial Services (or agents acting on our behalf) by telephone. To ensure that we provide a quality service, your telephone conversations may be recorded. We will treat the recorded information as confidential and it will only be used for training/quality control, account management and customer satisfaction purposes or any other purposes mentioned in this notice.
Right of Access to your personal information
You have the right to ask for a copy of your personal data (We are entitled to charge a nominal administration fee for this). If you wish to avail of this right, you should submit a written request to Data Protection Officer, Progressive Financial Services, Unit 6 Bankhouse Business Centre, 331 South Circular Road, Dublin 8. In order to protect your privacy, you may also be asked to provide suitable proof of identification. If any of your details are incorrect please let us know and we will amend them.
How do I opt out of marketing?
If you do not want to be contacted by us for marketing purposes – simply let us know by the methods outlined below.
Progressive Financial Services
Unit 6 Bankhouse Business Centre
331 South Circular Road
By Email: firstname.lastname@example.org